Privacy Policy for BharatLoco
Last Updated: 07/10/2024
BharatLoco (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://bharatloco.net, or use our services.
By accessing our site and using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register an account, make a purchase, or interact with BharatLoco, we may collect personal information, including:
- Name
- Email address
- Shipping address (for physical products)
- Payment details (collected by third-party payment processors)
- User account details (including username, password)
1.2 Non-Personal Information
We may collect non-personal information about your usage of the website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Website usage statistics (pages visited, time on site, etc.)
- Cookies and similar tracking technologies
1.3 Sensitive Data
We do not knowingly collect sensitive personal data (e.g., health information, biometric data).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services, including processing transactions and delivering digital or physical products.
- Improve, personalize, and optimize your experience on our website.
- Communicate with you regarding your account, order status, or promotional offers.
- Monitor and analyze website performance and usage.
- Comply with legal obligations, including data protection regulations.
2.1 Email Communications
By registering an account with us, you agree to receive transactional emails (order confirmations, password resets, etc.). You may also opt-in to receive promotional emails, which you can unsubscribe from at any time via the link provided in the email.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
3.1 Service Providers
We share information with trusted third-party service providers who help us run our business, including:
- Payment processors for handling transactions securely.
- Hosting providers (AWS) for website operation and performance.
- CDN providers (Cloudflare) for website delivery optimization.
- Email service providers for sending emails.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., law enforcement).
4. Your Data Rights
You have the following rights regarding your personal data:
4.1 Right to Access
You have the right to request access to the personal information we hold about you.
4.2 Right to Rectification
If your information is inaccurate or incomplete, you have the right to request corrections.
4.3 Right to Erasure (“Right to be Forgotten”)
You can request that we delete your personal information, subject to legal obligations.
4.4 Right to Restrict Processing
You may request that we limit the processing of your personal data in certain circumstances.
4.5 Right to Data Portability
You can request a copy of the data we hold about you in a machine-readable format.
4.6 Right to Object
You have the right to object to the processing of your personal information for direct marketing or other purposes.
4.7 Withdrawal of Consent
If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected].
5. California Privacy Rights (CCPA)
If you are a resident of California, you have the following additional rights:
- Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale of your personal information (although we do not sell personal data).
To exercise your rights under the CCPA, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve your browsing experience.
- Analyze usage patterns to improve our services.
- Store your preferences for future visits.
6.1 Managing Cookies
You can control and manage cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our site.
7. Data Security
We take reasonable steps to protect your personal data, including using industry-standard encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by BharatLoco. We are not responsible for the privacy practices of these third-party sites.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.
10. International Data Transfers
If you are located outside of [Insert Country], your personal information may be transferred to, processed, and stored in another country where data protection laws may differ. We will take appropriate measures to ensure your data is treated securely in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or a notice on our website.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [email protected]